Terms and Conditions

SinghsFit Coaching - Terms of Service

By enrolling in SinghFit Coaching, you agree to the terms below. These exist to keep the process clean, fair, and transparent for both sides.

1. 7-Day Free Trial

Every new client begins with a 7-day free trial.

  • No charge during the trial

  • Full access to coaching

  • Cancel anytime within the first 7 days

  • If you cancel during the trial, your card will not be billed

After 7 days, your first monthly payment starts automatically.

Applies to first-time clients only.

2. What You Receive

This is a fully digital fitness and nutrition coaching service delivered through the SinghsFit coaching app.

You’ll receive:

  • A custom training + nutrition plan

  • Regular adjustments based on progress

  • Biweekly check-ins

  • In-app messaging support

  • Progress tracking tools

  • Habit + lifestyle guidance

No physical products are included.

3. Coaching Structure & Billing

Coaching is delivered in structured 12-week phases for best results. If challenges come up, clients are encouraged to communicate early so adjustments can be made.

4. Cancellations

You may cancel your subscription at any time by contacting us before your next billing date.

Your subscription will remain active until the end of the current paid billing period.

Payments already processed are non-refundable.

5. Billing & Auto-Renewal

Payments are processed monthly through Stripe.

  • Your subscription renews automatically each month

  • You will receive full access as long as payments process successfully

  • If your trial is not cancelled by day 7, your first monthly payment will be charged automatically

6. Failed Payments

If a payment fails:

  • Stripe will retry automatically

  • Your coaching access may be paused until payment is resolved

Blocking your card or initiating chargebacks instead of communicating may result in:

  • Removal from the program

  • Recovery of outstanding balances

Communication always comes first - just message if something comes up.

7. No Refunds After the Trial

Outside the initial 7-day free trial:

  • All payments are final

  • No refunds are issued for changes in schedule, travel, loss of motivation, or unused coaching time

This keeps the system fair and predictable for both sides.

8. Client Responsibilities

To get the intended results, you agree to:

  • Follow the prescribed plan to the best of your ability

  • Log check-ins on time

  • Track workouts/steps as instructed

  • Communicate honestly about challenges

  • Ask for help when needed

Results are a shared effort.

9. Privacy & Photo Use

Your identity is protected at all times.

  • Before/after transformations may be used anonymously (face blurred/cropped)

  • We will never share your name or identity without written permission

  • You may request removal of any photos at any time

10. Jurisdiction

These terms are governed by the laws of New Zealand.
All coaching services are digital and delivered remotely.

11. Final Agreement

You understand that coaching outcomes require consistency, communication, and completion of the coaching phase started.

Let’s Begin

By completing your payment, you confirm that you have read and agreed to these Terms of Service.